Water Damage DO’s and DON'Ts

According to the American Insurance Association, water damage claims are the fastest growing claims. But, and an estimated 93% of water damage is preventable. Water damage is the most frequently filed insurance claim in the U.S. and billions of property damages each year are a direct result from water damage. Here are some water damage cleanup tips, as well as dos and don'ts after water damage.

Understanding the 3 Water Damage Categories

Do you know what to do if your house floods? It is important to know what kind of water damage you are facing when a leak occurs. There are three categories for water damage:

 

Category 1 - Clean Water: Uncontaminated water from sources like sink overflows and boiler pipes.

Category 2 - Grey Water: Water that may contain contaminants from sources like the sump pit or dishwasher discharge.

Category 3 - Black Water: Contaminated water from sources like sewage spills and floodwater.

If you don’t know what is causing the leak, clog, or drain problems, treat all water-impacted spaces as toxic and keep pets and children from the contaminated area.  Do not track the contaminated material into areas that are free of damage or attempt to decontaminate areas with over-the-counter cleaners.

If Water Damage Occurs: DOs

  • Turn off the source of the water and turn off any breakers for wet areas if the distribution panel is safe to access.
  • Remove excess water by mopping, blotting and wiping.
  • Turn fans on clean surfaces that may have absorbed water (like drywall or plywood subflooring).
  • Remove wet cushions, fabric, and pillows for even drying.
  • Move any valuables or items sensitive to moisture (like pictures, paintings, electronics, fur, leather or documents) to a safe, dry place.
  • If the weather is warm outside, use a dehumidifier to help reduce the water damage process, drying the space and avoid mold growth.

If Water Damage Occurs: DON’Ts

  • Do not enter any rooms that may be at risk for an electrical shock hazard.
  • Do not wait to start water cleanup unless electrical hazard situations cannot be mitigated.
  • Do not use a regular vacuum to clean up water.
  • Do not leave printed materials on wet surfaces where the ink may transfer and stain.
  • Do not turn on any electronics on wet surfaces or carpets.

Effects of Water Damage

Water will damage many surfaces, especially if it is not cleaned and dried properly. You may risk potential health impacts with allergic reactions, asthma, and other respiratory issues if mold is allowed to grow. It can be very difficult to ensure all moisture is eliminated without the proper tools to check the insulation, drywall, carpet and other porous materials. A water damage cleanup company in Utah can offer professional grade cleaning agents, commercial drying tools and water damage restoration assistance to ensure the job is done fast and completely.

 

Water Damage Prevention

The best way to avoid a water damage disaster is to avoid water issues in the first place. You can prevent water damage from happening by following these tips:

 

  • Have your plumber inspect your water heater and boiler on a regular basis. If any hoses connected to your appliances show wear, change them out and choose high-quality replacements.
  • Know where your water can easily be turned off in case of a water supply leak.
  • Watch for signs of water damage and leaks, including spots in the ceiling or signs of moisture on the walls.
  • If you have a sump pump, have a battery backup and alarm system in place in case of a sump pump failure.

 

Utah Flood Cleanup is Here to Help 24/7 in the Event of Any Water Damage Cleanup and Repair Emergency

At Utah Flood Cleanup, we offer 24/7 emergency Utah water damage cleanup services to keep your emergency from turning into a disaster. If you have a problem or need a consult—contact us today!

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We are disaster cleanup experts located in the state of Utah. We perform cleanup for water damage, floods, mold, fire & more. Give us a call at 801-416-2666 if you're in need of assistance.
24/7 Flood Cleanup & Disaster Restoration Service
We Accept all types of Insurance
I was corrected and they are still in business. Talked to Daryl and he’s a great guy. Would definitely send work his way if I ever need it.
Robert Mixon
Robert Mixon
22:36 07 Mar 23
We had a leak in our roof while we were out of town. Daryl was so helpful and responded quickly so we were able to get our wood floor dried out to avoid damage to the floor. He was very professional and knew exactly what needed to be done.
Gary Hatch
Gary Hatch
22:52 07 Jun 22
I contact Daryl about wanting to have a mold inspection done in my crawl space. He was incredibly nice and immediately booked at time with me. When he arrived at the house, he carefully did his work, showed me the results of the tests. Thankfully there was no mold. But, even better, he took the time to show me and explain a few areas of concern for the future. Really incredible service. I wish everyone was so professional. I couldn't recommend someone more highly. 5 star!
rhayesparton
rhayesparton
23:22 13 May 22
Daryl with Utah Flood Clean Up, came to inspect a previous roof leak that had left some moisture in our walls. He was very honest about his findings and detailed with the information for removing it! I am a General Contractor and I won’t use anyone else!
Garry Naccarato
Garry Naccarato
14:11 23 Apr 22
My experience with this company is that they are honest and great to work with. Very refreshing to have someone you can trust.
Trevor Heaton
Trevor Heaton
19:44 06 May 20
Called for some detailed information about mold/removal. Daryl was busy, but called back just a few minutes later and spent time answering ALL my questions. He was very knowledgable and patient. Thank you Daryl.
Diane G
Diane G
18:00 17 Apr 20
Sadly, I've had to use Utah Flood Cleanup 4 times in the last year! I really appreciate how quickly they responded to each casualty. They were there right away! Daryl, the owner, gave me a price that was half of the other quote I got, and his men are professionals... not kids who don't have a clue. Plus, he included more "fixes" in his quote for less money. He is very knowledgeable and I felt very confident in his recommendations. He also worked directly with our insurance adjuster so that I didn't have to! I highly recommend this company.
Ashton Carrington
Ashton Carrington
16:09 16 Apr 20
I called Utah Flood Cleanup when I had a leak in the kitchen that drained down into the basement. Daryl came out shortly after speaking to me on the phone! He was friendly, professional and very knowledgeable. He quickly and thoroughly assessed the situation, explaining everything he did as he went along. I was very impressed with how thorough he was in his examination of the damage. He let me know up front what I was looking at and I felt he was very honest and reasonable. I've had other companies out who seem to know very little and just want to start ripping everything out at once! Daryl explained and showed me why he recommended what he did and I felt very comfortable and confident in his recommendations. I highly recommend this company!! You won't be sorry.
Jo Carrington
Jo Carrington
03:09 08 Jun 19
Call these guys for the best knowledge and serve for water damage or mold.
Daryl Olsen
Daryl Olsen
18:58 26 Jan 19
We wanted our house checked for mold due to a moderately high mold count in the air sample. They were very thorough and found only one small spot in the bathroom that needed attention. They advised on our options for dealing with it and did not propose expensive and unnecessary repairs.
Heather Steed
Heather Steed
02:09 16 Aug 18
We absolutely love Utah Flood Cleanup, they come in and take all the problems over. The headache of insurance companies, they pack your items up, the clean up and restoration, and they even move all the items back in. All of there staff are professional and very knowledgeable, they layout a reasonable budget and fight against the insurance to get your house to the best finished state. All of there sub contractors are fast and experts in their fields, this company only uses professional tradesman. We really appreciate all that the Utah Flood Cleanup guys have done for us.
Kit Cc
Kit Cc
03:27 15 Aug 16
Josh and Sam came to inspect the mold we found. They were on time, considerate and knowledgeable about our situation. They presented our options and recommendations to treat the issue. I will recommend Utah Disaster to my friends and family.
Connie Pinnell
Connie Pinnell
18:16 08 Jun 16
Jaxon came and assessed water damage in our basement. They were very helpful and went out of their way to make the experience as painless as possible. Very responsive when questions came up and they were never pushy, which I appreciate.
Aimee Hollingsworth
Aimee Hollingsworth
19:48 01 Jun 16
Jaxon was great, he answered his phone at 6:30 am and was out in an hour and got my basement cleaned up
neil norton
neil norton
14:55 31 May 16
Within the last year we had a major flood in the basement, and just today had another water issue that flooded a smaller portion of the basement. I called The Flood Company immediately and they were on-site within an hour or so. I'm extremely pleased with The Flood Co. The professionalism and expertise demonstrate by Jackson and Sam put my mind at ease, knowing we would be taken care of well. I would recommend The Flood Company to anyone in need of these services. They get a five star rating from us!
William Hansen
William Hansen
03:03 26 May 16
My main water line broke and our crawl space was flooding. I called my insurance company and they recommended these guys. Sam and Jesus showed up and got things taken care of. They stopped the water line and put fans to dry the area. The insurance process was super smooth I'm glad I called them!
Karla Maquin
Karla Maquin
04:11 06 May 16
Utah Flood Cleanup is amazing! Josh and Jesus stopped by after their shift and were kind enough to give us a free inspection of our flood problem. Our little 4 year old thought he'd make a sauna in the bathroom. He flipped the shower on and walked away. We never heard the water running and came upstairs to put my daughter to bed. Sure enough, the shower was pointed into the bathroom and flooded the whole thing. Josh and Jesus came out got the whole place inspected, pulled out themal meters and moisture meters and confirmed there was water damage (and old mold growth from previous spills). They grabbed their tools and began demolishing the floor themselves, right then and there so we could get fans on it to prevent future mold growth. I hope I never have another flood but if I do, I'm definitely calling them again! They're the best!!~~~
Jessica Means
Jessica Means
01:49 22 Apr 16
These guys are great to work with and really go above and beyond to serve their customers.
Zack Adams
Zack Adams
17:36 16 Dec 15
I called in the morning and they came that afternoon. Chris and Jesus came. They were professional, polite, knowledgeable and they quickly got the place all cleaned up and prepped for the repair. Then they recommended some handymen to do the repair. I hired Hank and he was great too. Did the whole job in one day.
Alan Green
Alan Green
20:37 16 Oct 15
You showed up to our house based upon little information. When you got here you went right to work looking to see what was going on. With being a family of 7, it can be a scramble being out of a bathroom and no shower. You were excellent and so kind on letting us know what our options are and what you can do to resolve the problem in our basement bathroom. With being in our new home, not even making a second mortgage payment yet, it is hard to discover there is mold and a water leak through out the basement bathroom and laundry room. I really appreciate the time you took out of your day to come to our house. My brother in law referred us to you, and it was the best referral, so thank you very much.
Ashley Metz
Ashley Metz
22:39 30 Sep 15

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What Our Clients are Saying

Customer Testimonials

I was corrected and they are still in business. Talked to Daryl and he’s a great guy. Would definitely send work his way if I ever need it.
Robert Mixon
Robert Mixon
22:36 07 Mar 23
We had a leak in our roof while we were out of town. Daryl was so helpful and responded quickly so we were able to get our wood floor dried out to avoid damage to the floor. He was very professional and knew exactly what needed to be done.
Gary Hatch
Gary Hatch
22:52 07 Jun 22
I contact Daryl about wanting to have a mold inspection done in my crawl space. He was incredibly nice and immediately booked at time with me. When he arrived at the house, he carefully did his work, showed me the results of the tests. Thankfully there was no mold. But, even better, he took the time to show me and explain a few areas of concern for the future. Really incredible service. I wish everyone was so professional. I couldn't recommend someone more highly. 5 star!
rhayesparton
rhayesparton
23:22 13 May 22
Daryl with Utah Flood Clean Up, came to inspect a previous roof leak that had left some moisture in our walls. He was very honest about his findings and detailed with the information for removing it! I am a General Contractor and I won’t use anyone else!
Garry Naccarato
Garry Naccarato
14:11 23 Apr 22
My experience with this company is that they are honest and great to work with. Very refreshing to have someone you can trust.
Trevor Heaton
Trevor Heaton
19:44 06 May 20
Called for some detailed information about mold/removal. Daryl was busy, but called back just a few minutes later and spent time answering ALL my questions. He was very knowledgable and patient. Thank you Daryl.
Diane G
Diane G
18:00 17 Apr 20
Sadly, I've had to use Utah Flood Cleanup 4 times in the last year! I really appreciate how quickly they responded to each casualty. They were there right away! Daryl, the owner, gave me a price that was half of the other quote I got, and his men are professionals... not kids who don't have a clue. Plus, he included more "fixes" in his quote for less money. He is very knowledgeable and I felt very confident in his recommendations. He also worked directly with our insurance adjuster so that I didn't have to! I highly recommend this company.
Ashton Carrington
Ashton Carrington
16:09 16 Apr 20
I called Utah Flood Cleanup when I had a leak in the kitchen that drained down into the basement. Daryl came out shortly after speaking to me on the phone! He was friendly, professional and very knowledgeable. He quickly and thoroughly assessed the situation, explaining everything he did as he went along. I was very impressed with how thorough he was in his examination of the damage. He let me know up front what I was looking at and I felt he was very honest and reasonable. I've had other companies out who seem to know very little and just want to start ripping everything out at once! Daryl explained and showed me why he recommended what he did and I felt very comfortable and confident in his recommendations. I highly recommend this company!! You won't be sorry.
Jo Carrington
Jo Carrington
03:09 08 Jun 19
Call these guys for the best knowledge and serve for water damage or mold.
Daryl Olsen
Daryl Olsen
18:58 26 Jan 19
We wanted our house checked for mold due to a moderately high mold count in the air sample. They were very thorough and found only one small spot in the bathroom that needed attention. They advised on our options for dealing with it and did not propose expensive and unnecessary repairs.
Heather Steed
Heather Steed
02:09 16 Aug 18
We absolutely love Utah Flood Cleanup, they come in and take all the problems over. The headache of insurance companies, they pack your items up, the clean up and restoration, and they even move all the items back in. All of there staff are professional and very knowledgeable, they layout a reasonable budget and fight against the insurance to get your house to the best finished state. All of there sub contractors are fast and experts in their fields, this company only uses professional tradesman. We really appreciate all that the Utah Flood Cleanup guys have done for us.
Kit Cc
Kit Cc
03:27 15 Aug 16
Josh and Sam came to inspect the mold we found. They were on time, considerate and knowledgeable about our situation. They presented our options and recommendations to treat the issue. I will recommend Utah Disaster to my friends and family.
Connie Pinnell
Connie Pinnell
18:16 08 Jun 16
Jaxon came and assessed water damage in our basement. They were very helpful and went out of their way to make the experience as painless as possible. Very responsive when questions came up and they were never pushy, which I appreciate.
Aimee Hollingsworth
Aimee Hollingsworth
19:48 01 Jun 16
Jaxon was great, he answered his phone at 6:30 am and was out in an hour and got my basement cleaned up
neil norton
neil norton
14:55 31 May 16
Within the last year we had a major flood in the basement, and just today had another water issue that flooded a smaller portion of the basement. I called The Flood Company immediately and they were on-site within an hour or so. I'm extremely pleased with The Flood Co. The professionalism and expertise demonstrate by Jackson and Sam put my mind at ease, knowing we would be taken care of well. I would recommend The Flood Company to anyone in need of these services. They get a five star rating from us!
William Hansen
William Hansen
03:03 26 May 16
My main water line broke and our crawl space was flooding. I called my insurance company and they recommended these guys. Sam and Jesus showed up and got things taken care of. They stopped the water line and put fans to dry the area. The insurance process was super smooth I'm glad I called them!
Karla Maquin
Karla Maquin
04:11 06 May 16
Utah Flood Cleanup is amazing! Josh and Jesus stopped by after their shift and were kind enough to give us a free inspection of our flood problem. Our little 4 year old thought he'd make a sauna in the bathroom. He flipped the shower on and walked away. We never heard the water running and came upstairs to put my daughter to bed. Sure enough, the shower was pointed into the bathroom and flooded the whole thing. Josh and Jesus came out got the whole place inspected, pulled out themal meters and moisture meters and confirmed there was water damage (and old mold growth from previous spills). They grabbed their tools and began demolishing the floor themselves, right then and there so we could get fans on it to prevent future mold growth. I hope I never have another flood but if I do, I'm definitely calling them again! They're the best!!~~~
Jessica Means
Jessica Means
01:49 22 Apr 16
These guys are great to work with and really go above and beyond to serve their customers.
Zack Adams
Zack Adams
17:36 16 Dec 15
I called in the morning and they came that afternoon. Chris and Jesus came. They were professional, polite, knowledgeable and they quickly got the place all cleaned up and prepped for the repair. Then they recommended some handymen to do the repair. I hired Hank and he was great too. Did the whole job in one day.
Alan Green
Alan Green
20:37 16 Oct 15
You showed up to our house based upon little information. When you got here you went right to work looking to see what was going on. With being a family of 7, it can be a scramble being out of a bathroom and no shower. You were excellent and so kind on letting us know what our options are and what you can do to resolve the problem in our basement bathroom. With being in our new home, not even making a second mortgage payment yet, it is hard to discover there is mold and a water leak through out the basement bathroom and laundry room. I really appreciate the time you took out of your day to come to our house. My brother in law referred us to you, and it was the best referral, so thank you very much.
Ashley Metz
Ashley Metz
22:39 30 Sep 15

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