You don’t have to be near major water sources to experience flood damage. Besides the damage caused by ground water, you can also experience flood damage from extreme weather, appliance malfunctions or busted pipes.
Utah Flood Cleanup Blog
5 Potential Causes of Water Damage
Many of us have suffered through the frustration from a water leak and water damage at one point or another. These problems can include an overflowing toilet, a problem water heater, too much rain coming too fast, a burst pipe, or water used to extinguish a fire. There are many things that can cause staining, water-logged carpets, and other problems in a home from a water leak.
Overflowing Toilet
Usually, a toilet bowl leak will be obvious – you’ll see water running out over the top of the bowl. However, in some cases, water will leak slowly from the bottom of the toilet, and the only way to find out is that you’ll towel or mop the water in the morning, and that evening the floor is wet again.
If you don’t get the problem fixed, you can damage the floor. If the toilet is on an upper floor, it can also damage the ceiling below it. Turn the water off where the water valve is connected to the wall, and call for help before an inconvenience becomes something worse.
Leaky Water Heater
Finding water around a water heater is not always the sign of something bad; it can be a sign of condensation from the unit. It could also be a sign of bigger problems that will come. Sometimes the tank will corrode through and create major leaks, or worse yet, a pipe will burst and scalding hot water will spray over anything.
Check your water heater regularly, and if you suspect a leak, call a professional to check it out. Turn the valve off, usually a red handle near the ground, and mop the water up. If water continues to collect near the base of the water heater, it is an indication of a leak, probably somewhere other than where the pipe runs into the tank. Leaving the tank broken can create problems with the floor, and if leaking water cannot escape and the water gets too high and reaches the pilot light, the water tank will likely be ruined.
Heavy Rain
Some people may believe that the way to tell if heavy rain is damaging their home is to whether or not the roof leaks. If only it was that simple.
- Rain water can damage a house through a bad chimney or weakening mortar joints, which can cause rusting, and potentially allow for water to get inside the house.
- Foundation leaks can ruin anything in a basement, especially if drains don’t work appropriately. It is important to keep an eye on the foundation and the basement during rain, and even for a few days after a heavy rain. Musty smells and of course dampness can be indications of foundation problems.
- Roof leaks are usually pretty easy to determine as water will drip, or even run into a house while it rains. However, you should also look for brown or other discolored ceilings during and after rains. Rain may be getting inside the roof, but not dripping into the home, which can still do major damage and require extensive repairs.
Burst Pipe
Burst pipes can do major damage, especially if the homeowner is not aware it is happening. If the homeowner is gone when a pipe bursts, or if the pipe bursts while the homeowner is in one part of the house while the burst pipe is in another, a log of damage can be done. Sheetrock, carpets, and practically anything else that comes in contact with the water can be damaged or ruined.
When you have a burst pipe, shut your water off and call for help right away.
Water Used to Put out a Fire
When there is a fire, water damage isn’t your primary concern. Once the fire is extinguished, the water that was used can cause numerous problems of its own, in some cases, related to the fire itself. Weakened structural integrity caused by fire damage can be amplified due to the water saturation, and an increased potential for mold growth. While this water is necessary to save the property, it can also ruin floors, walls, and other things it contacts.
When there is a fire, yours and your family’s safety should be your number one concern. Call 9-1-1 and let the professionals handle it.
Contact Utah Flood Cleanup
If you face any of these problems at your home, contact Utah Flood Cleanup today for a free consultation. We are available 24/7 to serve the greater Wasatch Front when it comes to a number of disasters, including water, fire, mold, and more.
What Do I Do if a Pipe Freezes in My Home?
One of the biggest issues plaguing homeowners who reside in colder climates, such as Utah, is having your pipes freeze in your home can be a very difficult disaster to manage. A problem that can spawn a laundry list of other issues, learning how to prevent and manage freezing pipes is essential knowledge for every homeowner.
How Do You Know If Your Pipes Are Frozen?
Although it may not be immediately obvious, you can tell if your pipes are frozen in the following ways:
- No running water- This seems to be a no-brainer, but many don't immediately recognize this as a sign of frozen pipes. If your water is not running at all, you may have an issue with frozen pipes.
- Frost on the pipe- If the pipes are visible and have frost on them, there is likely an issue with overly cold water or frozen pipes.
What to Do Next
The first thing you'll want to do is turn off the main water valve. Most shut-off valves are somewhere in the basement, be sure to find out this information early on as when disaster strikes, you have very little time to shut off the valve.
Check to See If Pipes Are Leaking
Next, you'll need to check to see if any of the pipes are leaking. This can be done by listening for dripping, examining the basement, garage, and other crawl spaces to see if there is either ice or water dripping from any of the pipes. You can also check outdoor fixtures by holding a paper towel under them to check for moisture. This step is imperative, as trying to thaw frozen pipes that have sprung a leak, will cause insurmountable damage to your home.
Thaw Frozen Pipes
Luckily, with a bit of patience, you can thaw your own pipes, free of charge, in one of the following ways:
- Use hot rags - Wrap these rags around the pipe until they cool, then replace them with newly warmed rags. This process takes some time, but you will start to realize results if you simply stick with it.
- Use a heating pad - Use a water-resistant heating pad. By wrapping this around the pipe on the lowest setting and checking approximately every 15-20 minutes to ensure the pipe is beginning to unfreeze, you will slowly begin to thaw out your pipes.
- Use a space heater – You can use a small space heater to help thaw pipes by positioning the heater NEAR the frozen pipes; the heater should not be so close to your pipes that it is touching them. You also want to make sure to keep the heater away from any melting water.
- It is NEVER recommended to use an open flame on your home’s plumbing; not only do you risk damaging your pipes, but it is also a fire hazard.
Turn the Water Back On
Once the pipe has been thawed, you may turn the water back on. Although this is a simple process, be sure to do so with the help of someone else as it helps to have someone around to alert you of dripping or bursting pipes.
Is the Water Flowing?
If you discover that a pipe has burst, immediately turn off the main valve and open only the lowest hot/ cold faucets in your home. This will help drain the water and keep flooding at bay while you call a professional.
How to Prevent this from Happening Again
Now that you've fixed your frozen pipe issue, use the following tips to avoid this problem in the future.
- Seal all areas where cold air could come in contact with piping
- Install pipe insulation or electric pipe heat tape
- In extreme weather, turn off the main valve and have a professional plumber drain your system entirely. Pipes without water in them can't freeze.
Call us now at (801) 416-2666 and receive a FREE phone consultation and FREE inspection for insurance-covered water damage incidents.
Water Damage is a Serious Issue!
Things To Consider With Water Damage
As a homeowner, the thought of unwanted disasters like fire or thunderstorms can easily destroy everything you worked so hard to build. Regardless of the kind of destruction being faced with, unless the damage is beyond repair, the homeowner will do everything in their power to repair and replace the damages caused. One issue which will be particularly challenging is heavy rains that leave a house that is flooded.
Unfortunately, the damage can be pretty extensive and in every situation; a plumber will need to be contacted. Of course, water damage may not necessarily be introduced through a weather issue; a broken pipe can be just as devastating.
Water Damage Repair
The first thing to consider when a home encounters damage by water is whether the problem can be fixed or is it beyond repair. Most property owners are inexperienced in making this call, and although they may experience a certain amount of stress trying to figure it out, without tapping into a source of experience, an informed decision will not be forthcoming.
When the plumber arrives on your property, there will be some extensive evaluation being performed, especially in the area of the floors and the drywall. Our representative will also focus on water issues that may return due to the initial cause.
How Long will my Property Take to Dry?
After being displaced due to large amounts of water, the homeowner will be anxious to get things back to normal and will probably want to know when they will 
be able to breathe a sigh of relief.
There is no right or wrong answer to such a concern; however, there are many things to consider when trying to determine the end game. One way to come up with an acceptable answer is to identify how long the water actually remained in contact with the affected areas.
Should I be Worried About Mold?
Sadly, water damage almost always translates into mold, specifically if the areas that came in contact with the water were not properly dried out. Property owners would do well to be concerned about mold, especially since the odds of this mold becoming toxic only increases if it is left unattended.
The entire process of bringing your home back to livable standards should be entrusted to a professional, namely one with experience in floods and excess water. It is smarter to have the repairs handled ahead of time than allowing the damage to multiply simply because repairs were late in coming.
Are you in need of water damage repair services in your Ogden home? Please, don't wait, and Call Utah Flood Cleanup today at (801) 416-2666.
Came home to a flooded basement on a Sunday night. Called The Flood Company and they were very responsive. Memo and Chris came out within about an hour or so. They inspected the area and got right on extracting what water they could without moving everything out to stabilize the situation. Before they left they explained what would need to happen going forward, answered ally questions, and set up a plan to contact me the next day to make a plan for full restoration pending my contact with the insurance company.
J. Thompson
16:27 19 May 25
I am extremely pleased with the work and help from Flood Co with the sewer backup into the house. I highly recommend them. Mike, the operations manager, worked with the insurance company, took pictures, and got everything submitted, setup, and scheduled. Memo and Chris F. and crew first came out and did the mitigation, took pictures, and cleanup. They did an outstanding job. There were 2 different Chris's that worked on this project. Chris E. and Josh did the Renovation and did an outstanding and professional job. They worked really hard and I am so thankful for their quality of work. I was really down when with all the problems and mess, but the people from Utah Flood Co made a hard situation so much better. I can honestly say I am so happy with the job they did for us. Thank you, so much!
Gail Fitches
22:39 10 Mar 25
Mike was very knowledgeable and explained the process very well. Memo and Manny were very professional and took the time to explain the set up, removal of the affected area and gave instructions on follow that is needed. Great experience so far.Update: they had to make a return trip as not everything was dry enough to seal. Chris and Manny came up and finished the job quickly and gave me additional instructions about when to put the Sheetrock back on. Extremely professional and competent. Good communication throughout. Thanks for the great help.
John Zachary
19:39 27 Nov 24
I had the chance to meet and work with Chris today. He was exceptional. He stopped to take the time to talk through all my concerns. And even gave me the pep talk I needed that everything was going to be okay, even with my insurance not being quick to communicate. Couldn't be happier with the quality of Utah Flood Company's team. They are all top notch!
Cindy Yearley
22:13 18 Jul 24
Memo, Isaac, and Manny are amazing. They came out assessed the damage and started the tear out immediately. They are great at communicating what's steps are needed and how we need to proceed on our end.
Barbara Cox
04:38 28 Jun 24
Manni and Memo came out to our home for a flood we had in the basement. They were incredible gentleman who helped us with everything and walked us through DIY steps for us to do in order to save money. I will absolutely recommend this company to anyone!
Lee Lasrich
22:48 30 Apr 24
I was corrected and they are still in business. Talked to Daryl and he’s a great guy. Would definitely send work his way if I ever need it.
Robert Mixon
22:36 07 Mar 23
We had a leak in our roof while we were out of town. Daryl was so helpful and responded quickly so we were able to get our wood floor dried out to avoid damage to the floor. He was very professional and knew exactly what needed to be done.
Gary Hatch
22:52 07 Jun 22
I contact Daryl about wanting to have a mold inspection done in my crawl space. He was incredibly nice and immediately booked at time with me. When he arrived at the house, he carefully did his work, showed me the results of the tests. Thankfully there was no mold. But, even better, he took the time to show me and explain a few areas of concern for the future. Really incredible service. I wish everyone was so professional. I couldn't recommend someone more highly. 5 star!
rhayesparton
23:22 13 May 22
Daryl with Utah Flood Clean Up, came to inspect a previous roof leak that had left some moisture in our walls. He was very honest about his findings and detailed with the information for removing it! I am a General Contractor and I won’t use anyone else!
Garry Naccarato
14:11 23 Apr 22
My experience with this company is that they are honest and great to work with. Very refreshing to have someone you can trust.
Trevor Heaton
19:44 06 May 20
Called for some detailed information about mold/removal. Daryl was busy, but called back just a few minutes later and spent time answering ALL my questions. He was very knowledgable and patient. Thank you Daryl.
D G
18:00 17 Apr 20
Sadly, I've had to use Utah Flood Cleanup 4 times in the last year! I really appreciate how quickly they responded to each casualty. They were there right away! Daryl, the owner, gave me a price that was half of the other quote I got, and his men are professionals... not kids who don't have a clue. Plus, he included more "fixes" in his quote for less money. He is very knowledgeable and I felt very confident in his recommendations. He also worked directly with our insurance adjuster so that I didn't have to! I highly recommend this company.
Ashton Carrington
16:09 16 Apr 20
I called Utah Flood Cleanup when I had a leak in the kitchen that drained down into the basement. Daryl came out shortly after speaking to me on the phone! He was friendly, professional and very knowledgeable. He quickly and thoroughly assessed the situation, explaining everything he did as he went along. I was very impressed with how thorough he was in his examination of the damage. He let me know up front what I was looking at and I felt he was very honest and reasonable. I've had other companies out who seem to know very little and just want to start ripping everything out at once! Daryl explained and showed me why he recommended what he did and I felt very comfortable and confident in his recommendations. I highly recommend this company!! You won't be sorry.
Jo Carrington
03:09 08 Jun 19
Call these guys for the best knowledge and serve for water damage or mold.
Daryl Olsen
18:58 26 Jan 19
We wanted our house checked for mold due to a moderately high mold count in the air sample. They were very thorough and found only one small spot in the bathroom that needed attention. They advised on our options for dealing with it and did not propose expensive and unnecessary repairs.
Heather Steed
02:09 16 Aug 18
We absolutely love Utah Flood Cleanup, they come in and take all the problems over. The headache of insurance companies, they pack your items up, the clean up and restoration, and they even move all the items back in. All of there staff are professional and very knowledgeable, they layout a reasonable budget and fight against the insurance to get your house to the best finished state. All of there sub contractors are fast and experts in their fields, this company only uses professional tradesman. We really appreciate all that the Utah Flood Cleanup guys have done for us.
Kit Cc
03:27 15 Aug 16
Josh and Sam came to inspect the mold we found. They were on time, considerate and knowledgeable about our situation. They presented our options and recommendations to treat the issue. I will recommend Utah Disaster to my friends and family.
Connie Pinnell
18:16 08 Jun 16
Jaxon came and assessed water damage in our basement. They were very helpful and went out of their way to make the experience as painless as possible. Very responsive when questions came up and they were never pushy, which I appreciate.
Aimee Hollingsworth
19:48 01 Jun 16
Jaxon was great, he answered his phone at 6:30 am and was out in an hour and got my basement cleaned up
neil norton
14:55 31 May 16
Within the last year we had a major flood in the basement, and just today had another water issue that flooded a smaller portion of the basement. I called The Flood Company immediately and they were on-site within an hour or so. I'm extremely pleased with The Flood Co. The professionalism and expertise demonstrate by Jackson and Sam put my mind at ease, knowing we would be taken care of well. I would recommend The Flood Company to anyone in need of these services. They get a five star rating from us!
William Hansen
03:03 26 May 16
My main water line broke and our crawl space was flooding. I called my insurance company and they recommended these guys. Sam and Jesus showed up and got things taken care of. They stopped the water line and put fans to dry the area. The insurance process was super smooth I'm glad I called them!
Karla Maquin
04:11 06 May 16
Utah Flood Cleanup is amazing! Josh and Jesus stopped by after their shift and were kind enough to give us a free inspection of our flood problem. Our little 4 year old thought he'd make a sauna in the bathroom. He flipped the shower on and walked away. We never heard the water running and came upstairs to put my daughter to bed. Sure enough, the shower was pointed into the bathroom and flooded the whole thing. Josh and Jesus came out got the whole place inspected, pulled out themal meters and moisture meters and confirmed there was water damage (and old mold growth from previous spills). They grabbed their tools and began demolishing the floor themselves, right then and there so we could get fans on it to prevent future mold growth. I hope I never have another flood but if I do, I'm definitely calling them again! They're the best!!~~~
Jessica Means
01:49 22 Apr 16
These guys are great to work with and really go above and beyond to serve their customers.
Zack Adams
17:36 16 Dec 15
I called in the morning and they came that afternoon. Chris and Jesus came. They were professional, polite, knowledgeable and they quickly got the place all cleaned up and prepped for the repair. Then they recommended some handymen to do the repair. I hired Hank and he was great too. Did the whole job in one day.
Alan Green
20:37 16 Oct 15
You showed up to our house based upon little information. When you got here you went right to work looking to see what was going on. With being a family of 7, it can be a scramble being out of a bathroom and no shower. You were excellent and so kind on letting us know what our options are and what you can do to resolve the problem in our basement bathroom. With being in our new home, not even making a second mortgage payment yet, it is hard to discover there is mold and a water leak through out the basement bathroom and laundry room. I really appreciate the time you took out of your day to come to our house. My brother in law referred us to you, and it was the best referral, so thank you very much.
Ashley Metz
22:39 30 Sep 15
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Disaster Cleanup Frequently Asked Questions
At Utah Food Cleanup, we offer water damage cleanup, fire and smoke damage restoration, mold removal, and more to the greater Ogden and SLC area.
Yes, we are licensed in the state of Utah and we hold many certifications, including:
- IICRC Certified (Institute of Inspection, Cleaning and Restoration Certification)
Yes, Utah Food Cleanup guarantees all of our work! We offer you a five-year workmanship guarantee on everything we do.
There are a number of advantages to hiring restoration services rather than a general contractor.
General contractors basically work at rebuilding; they know how to build your home or office, but restoration professionals can envision what your home or office looked like before the disaster. They know exactly how to bring it back to what it looked like before, without scrapping the entire thing and starting over.
Emergency restoration services professionals are ‘rebuilders’ rather than builders. They will work to recover as much of your damaged space as possible, helping you save time and money. These professionals also know how to work with insurance companies and can help you with your claim.
General contractors basically work at rebuilding; they know how to build your home or office, but restoration professionals can envision what your home or office looked like before the disaster. They know exactly how to bring it back to what it looked like before, without scrapping the entire thing and starting over.
Emergency restoration services professionals are ‘rebuilders’ rather than builders. They will work to recover as much of your damaged space as possible, helping you save time and money. These professionals also know how to work with insurance companies and can help you with your claim.
We service Ogden, Utah and the surrounding areas. Everywhere from Bountiful to Park City, to Tooele and West Jordan. Contact us today to see if we service your area.
At we use Utah Food Cleanup, our Ogden Utah damage restoration company uses a variety of equipment. We use pumps, vacuums, and shampooers to remove water, and of course, dryers to help dry it all out. We also use things like ozone machines to remove the smell of smoke from your property and dehumidifiers to pull moisture from the air. We utilize a wide variety of restoration equipment during the process.
In case of a water disaster, you need to make sure you leave the equipment running at all times. You should notify us right away if it shuts off for any reason. For mold and mildew, make sure to open all of your windows, keep your pets and children away from the mold, and most importantly, don’t try to clean it yourself. When it comes to fire and smoke damage, contact us right away for help, whether you need fire damage cleanup for commercial or residential properties. If you have a flooded basement, turn off your utilities, and then call us!
Yes, we can! Utah Flood cleanup is available 24/7. Call us right away.
Our Utah disaster cleanup company will work directly with your insurance company If you have a flood damage insurance claim or a water damage insurance claim, contact us first. We can help you get the most from your insurance company who will do everything they can to not pay your claim. Our damage restoration services will have your property looking like new in no time, and we will take care of water related insurance hassles.
What Our Clients are Saying
Customer Testimonials
Came home to a flooded basement on a Sunday night. Called The Flood Company and they were very responsive. Memo and Chris came out within about an hour or so. They inspected the area and got right on extracting what water they could without moving everything out to stabilize the situation. Before they left they explained what would need to happen going forward, answered ally questions, and set up a plan to contact me the next day to make a plan for full restoration pending my contact with the insurance company.
J. Thompson
16:27 19 May 25
I am extremely pleased with the work and help from Flood Co with the sewer backup into the house. I highly recommend them. Mike, the operations manager, worked with the insurance company, took pictures, and got everything submitted, setup, and scheduled. Memo and Chris F. and crew first came out and did the mitigation, took pictures, and cleanup. They did an outstanding job. There were 2 different Chris's that worked on this project. Chris E. and Josh did the Renovation and did an outstanding and professional job. They worked really hard and I am so thankful for their quality of work. I was really down when with all the problems and mess, but the people from Utah Flood Co made a hard situation so much better. I can honestly say I am so happy with the job they did for us. Thank you, so much!
Gail Fitches
22:39 10 Mar 25
Mike was very knowledgeable and explained the process very well. Memo and Manny were very professional and took the time to explain the set up, removal of the affected area and gave instructions on follow that is needed. Great experience so far.Update: they had to make a return trip as not everything was dry enough to seal. Chris and Manny came up and finished the job quickly and gave me additional instructions about when to put the Sheetrock back on. Extremely professional and competent. Good communication throughout. Thanks for the great help.
John Zachary
19:39 27 Nov 24
I had the chance to meet and work with Chris today. He was exceptional. He stopped to take the time to talk through all my concerns. And even gave me the pep talk I needed that everything was going to be okay, even with my insurance not being quick to communicate. Couldn't be happier with the quality of Utah Flood Company's team. They are all top notch!
Cindy Yearley
22:13 18 Jul 24
Memo, Isaac, and Manny are amazing. They came out assessed the damage and started the tear out immediately. They are great at communicating what's steps are needed and how we need to proceed on our end.
Barbara Cox
04:38 28 Jun 24
Manni and Memo came out to our home for a flood we had in the basement. They were incredible gentleman who helped us with everything and walked us through DIY steps for us to do in order to save money. I will absolutely recommend this company to anyone!
Lee Lasrich
22:48 30 Apr 24
I was corrected and they are still in business. Talked to Daryl and he’s a great guy. Would definitely send work his way if I ever need it.
Robert Mixon
22:36 07 Mar 23
We had a leak in our roof while we were out of town. Daryl was so helpful and responded quickly so we were able to get our wood floor dried out to avoid damage to the floor. He was very professional and knew exactly what needed to be done.
Gary Hatch
22:52 07 Jun 22
I contact Daryl about wanting to have a mold inspection done in my crawl space. He was incredibly nice and immediately booked at time with me. When he arrived at the house, he carefully did his work, showed me the results of the tests. Thankfully there was no mold. But, even better, he took the time to show me and explain a few areas of concern for the future. Really incredible service. I wish everyone was so professional. I couldn't recommend someone more highly. 5 star!
rhayesparton
23:22 13 May 22
Daryl with Utah Flood Clean Up, came to inspect a previous roof leak that had left some moisture in our walls. He was very honest about his findings and detailed with the information for removing it! I am a General Contractor and I won’t use anyone else!
Garry Naccarato
14:11 23 Apr 22
My experience with this company is that they are honest and great to work with. Very refreshing to have someone you can trust.
Trevor Heaton
19:44 06 May 20
Called for some detailed information about mold/removal. Daryl was busy, but called back just a few minutes later and spent time answering ALL my questions. He was very knowledgable and patient. Thank you Daryl.
D G
18:00 17 Apr 20
Sadly, I've had to use Utah Flood Cleanup 4 times in the last year! I really appreciate how quickly they responded to each casualty. They were there right away! Daryl, the owner, gave me a price that was half of the other quote I got, and his men are professionals... not kids who don't have a clue. Plus, he included more "fixes" in his quote for less money. He is very knowledgeable and I felt very confident in his recommendations. He also worked directly with our insurance adjuster so that I didn't have to! I highly recommend this company.
Ashton Carrington
16:09 16 Apr 20
I called Utah Flood Cleanup when I had a leak in the kitchen that drained down into the basement. Daryl came out shortly after speaking to me on the phone! He was friendly, professional and very knowledgeable. He quickly and thoroughly assessed the situation, explaining everything he did as he went along. I was very impressed with how thorough he was in his examination of the damage. He let me know up front what I was looking at and I felt he was very honest and reasonable. I've had other companies out who seem to know very little and just want to start ripping everything out at once! Daryl explained and showed me why he recommended what he did and I felt very comfortable and confident in his recommendations. I highly recommend this company!! You won't be sorry.
Jo Carrington
03:09 08 Jun 19
Call these guys for the best knowledge and serve for water damage or mold.
Daryl Olsen
18:58 26 Jan 19
We wanted our house checked for mold due to a moderately high mold count in the air sample. They were very thorough and found only one small spot in the bathroom that needed attention. They advised on our options for dealing with it and did not propose expensive and unnecessary repairs.
Heather Steed
02:09 16 Aug 18
We absolutely love Utah Flood Cleanup, they come in and take all the problems over. The headache of insurance companies, they pack your items up, the clean up and restoration, and they even move all the items back in. All of there staff are professional and very knowledgeable, they layout a reasonable budget and fight against the insurance to get your house to the best finished state. All of there sub contractors are fast and experts in their fields, this company only uses professional tradesman. We really appreciate all that the Utah Flood Cleanup guys have done for us.
Kit Cc
03:27 15 Aug 16
Josh and Sam came to inspect the mold we found. They were on time, considerate and knowledgeable about our situation. They presented our options and recommendations to treat the issue. I will recommend Utah Disaster to my friends and family.
Connie Pinnell
18:16 08 Jun 16
Jaxon came and assessed water damage in our basement. They were very helpful and went out of their way to make the experience as painless as possible. Very responsive when questions came up and they were never pushy, which I appreciate.
Aimee Hollingsworth
19:48 01 Jun 16
Jaxon was great, he answered his phone at 6:30 am and was out in an hour and got my basement cleaned up
neil norton
14:55 31 May 16
Within the last year we had a major flood in the basement, and just today had another water issue that flooded a smaller portion of the basement. I called The Flood Company immediately and they were on-site within an hour or so. I'm extremely pleased with The Flood Co. The professionalism and expertise demonstrate by Jackson and Sam put my mind at ease, knowing we would be taken care of well. I would recommend The Flood Company to anyone in need of these services. They get a five star rating from us!
William Hansen
03:03 26 May 16
My main water line broke and our crawl space was flooding. I called my insurance company and they recommended these guys. Sam and Jesus showed up and got things taken care of. They stopped the water line and put fans to dry the area. The insurance process was super smooth I'm glad I called them!
Karla Maquin
04:11 06 May 16
Utah Flood Cleanup is amazing! Josh and Jesus stopped by after their shift and were kind enough to give us a free inspection of our flood problem. Our little 4 year old thought he'd make a sauna in the bathroom. He flipped the shower on and walked away. We never heard the water running and came upstairs to put my daughter to bed. Sure enough, the shower was pointed into the bathroom and flooded the whole thing. Josh and Jesus came out got the whole place inspected, pulled out themal meters and moisture meters and confirmed there was water damage (and old mold growth from previous spills). They grabbed their tools and began demolishing the floor themselves, right then and there so we could get fans on it to prevent future mold growth. I hope I never have another flood but if I do, I'm definitely calling them again! They're the best!!~~~
Jessica Means
01:49 22 Apr 16
These guys are great to work with and really go above and beyond to serve their customers.
Zack Adams
17:36 16 Dec 15
I called in the morning and they came that afternoon. Chris and Jesus came. They were professional, polite, knowledgeable and they quickly got the place all cleaned up and prepped for the repair. Then they recommended some handymen to do the repair. I hired Hank and he was great too. Did the whole job in one day.
Alan Green
20:37 16 Oct 15
You showed up to our house based upon little information. When you got here you went right to work looking to see what was going on. With being a family of 7, it can be a scramble being out of a bathroom and no shower. You were excellent and so kind on letting us know what our options are and what you can do to resolve the problem in our basement bathroom. With being in our new home, not even making a second mortgage payment yet, it is hard to discover there is mold and a water leak through out the basement bathroom and laundry room. I really appreciate the time you took out of your day to come to our house. My brother in law referred us to you, and it was the best referral, so thank you very much.
Ashley Metz
22:39 30 Sep 15
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